LEVEL: Intermediate

TYPE OF ENGLISH: Business English

Diplomatic language


This lesson teaches learners how to avoid causing offence by expressing themselves in a more tactful, diplomatic way. After studying a variety of adjectives for describing different attitudes, the students learn how to use special ‘softening’ structures through reading, language practice and role play.




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Diplomatic language

Type: Business situations

Level: Intermediate

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Featured worksheet for teachers

Cultural know-how

The topic of this lesson is the importance of understanding the cultural etiquette of different countries. The lesson introduces idioms concerned with etiquette and behaviour such as go Dutch, follow suit, return the compliment. Present modal verbs for advice, possibility and necessity are revised and past forms are introduced and practised. Finally, students get to talk about the cultural etiquette of their countries and their experiences doing business in a cross-cultural environment.


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26th January 2013

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~ Sein (ESL teacher)
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